Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Hosting Control Panel you’ll find an in–depth Help Center section featuring loads of articles and frequently asked questions. They are contributed by our support team of practiced technicians. Just fill in your question and our intelligent platform will give you the best answer.

  • Top quality support service

  • Educational Videos

  • For those of you who prefer to find out how to sort out a typically encountered problem by watching an educational video clip, we have added a selection of video tutorials to our Hosting Control Panel. All the tutorial video clips are brief and easy to grasp. They offer visual demonstrations of various web site management operations.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock technical support service with a one–hour support ticket response time guarantee. A team of practiced tech support engineers will be at your disposal to reply to all the questions that you might have. During non–busy hours, a response will be offered in even less than 20 minutes.