Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all our shared plans packages, meaning that each individual help question you post is going to be reacted to within sixty minutes maximum. Our support staff members have been educated to very quickly resolve any situation and to offer you well–timed advice on any trouble that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our crew of technicians will be on–line for you 24x7x365 to react to all your queries and to sort out any matter that you may have. You can easily send us a tech support ticket from your Hosting Control Panel or send us an email message any time. Furthermore, on business days, you’re able to call us or work with the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Global Web Hosting has built–in an extensive education base into the Control Panel to assist you to get hold of very helpful step by step directions anytime. Each area of the Control Panel features its own contextual help area having a variety of how–to content articles. We have also prepared movies to offer you a much better visual representation of exactly how to execute any presented activity.